Live Support

Contact Us

Online Shopping and Catalog Order Customer Service

Year Round Phone Hours

8:30 am to 5 pm ET* Monday - Friday

* Eastern Standard Time

With Extended Holiday Hours and Weekends

November 9 to December 22

Closed December 24, December 25 and January 1.

For a listing of the dates we ship, refer to Shipping Days on the Shipping Information page.

By Phone: 844.814.8872

By Toll Free Fax: 866.817.0147

By Email: service@koezedirect.com

By Mail:
Koeze Direct
P.O.Box 9470
2555 Burlingame Ave SW
Grand Rapids MI 49509

Retail Store Information

Retail weekend and holiday hours may change. Please call for more information.

Burlingame Location
616.724.2620
2577 Burlingame Ave SW
Grand Rapids, MI 49509
Monday-Friday: 9:30 am - 5:30 pm
Saturday: 9:30 am - 2:00 pm
Sunday: Closed
Knapp Location
616.364.8214
1971 East Beltline
Grand Rapids, MI 49525
Monday-Friday: 9:30 am - 5:30 pm
Saturday: 9:30 am - 2:00 pm
Sunday: Closed
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