Koeze Direct wants our customers to understand the care we take to protect the information we collect from our customers. We constantly strive to improve our security, to communicate to you clearly what information we collect and how we use it, and to provide customers with options to control their own information.
Cookies We Use
For the exhaustive list of cookies we collect see the List of cookies we collect section.
Information Collected Automatically
Information gathered automatically consists of when you visit our site, the type of browser used, the pages viewed and if you linked to us from another site and the name of that site. See Third Party Services or List of Cookies We Collect for more information. This information is used to allow us to better serve our customers.
Third Party Services
Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.
To opt-out of receiving our direct mail, you may send us an email at firstname.lastname@example.org, call us at 1.800.555.9688, or send a written request to PO Box 9470 Grand Rapids, MI 49509. We will honor those requests, but please understand that it may take 90 of days for such mailings to end.
Information From Emails, Shopping Cart & Online Forms
The only other information we get from you is information that you choose to send to us in e-mails, from our shopping cart, and from on-line forms (including reviews). The information you provide is used to fill your order or respond to your inquiry. (Below explains how to opt-out of future marketing from Koeze Direct.)
Please be aware that e-mail is not secure from interception. You should never send your charge card number or other sensitive communication via e-mail.
Information From Product Reviews
Postal and E-mail Addresses -- Do Not Mail and Do Not Email
Koeze may choose in the future to make your postal addresses available to organizations whose products or services may be of interest to you. We will not share your e-mail addresses without an explicit “opt-in” on your part. Currently, we participate in what are known as cooperative databases. Companies join cooperative databases so as to acquire the names of people who may be interested in their services. If you prefer that we not share information about you, please call 1-800-555-9688 and let us know.
Following your web order, we may also mail catalogs to you. If you would like to be removed from our mailing list, please call 1-800-555-9688 and we will remove you.
Please be sure to inform us if you do not want us to solicit business from those to whom you have sent gifts. Please remember that those who receive gifts may already be a customer themselves, they may request a catalog or other information, and that we may acquire their name from another source.
Koeze sends e-mail updates to our customers as a way to offer you new products, promotions or other information. If you would like to be removed from this e-mail list simply select the “unsubscribe” link at the bottom of the email or call 1-800-555-9688 and we will take care of it for you.
We reserve the right to disclose any information needed to satisfy any law, regulation or proper legal request.
Amendments to this Policy
We reserve the right to amend this policy at any time.
This site is secured by "GlobalSign". We understand that you're concerned about the security and privacy of your online transactions. This is why we use GlobalSign to ensure that your valuable data, such as credit card details, are encrypted when you interact with our site using SSL. GlobalSign is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young). To receive a High Assurance SSL Certificate from GlobalSign, we had to demonstrate to them that we are an existing business, along with our control over the domain you are visiting.
List of cookies we collect
By using this site, you agree to these activities, including information collected by our vendors. If you do not want cookies to be placed on your device, most web browsers permit you to opt-out of cookie-based advertising. Click here for more information - http://optout.networkadvertising.org/#!/
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|