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Privacy and Cookie Policy


Koeze Direct wants our customers to understand the care we take to protect the information we collect from our customers. We constantly strive to improve our security, to communicate to you clearly what information we collect and how we use it, and to provide customers with options to control their own information.


Cookies We Use

Koeze Direct uses cookies for Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from

For the exhaustive list of cookies we collect see the List of cookies we collect section.


Information Collected Automatically

Information gathered automatically consists of when you visit our site, the type of browser used, the pages viewed and if you linked to us from another site and the name of that site. See Third Party Services or List of Cookies We Collect for more information. This information is used to allow us to better serve our customers.


Information From Emails, Shopping Cart & Online Forms

The only other information we get from you is information that you choose to send to us in e-mails, from our shopping cart, and from on-line forms (including reviews). The information you provide is used to fill your order or respond to your inquiry. (Below explains how to opt-out of future marketing from Koeze Direct.)

Please be aware that e-mail is not secure from interception. You should never send your charge card number or other sensitive communication via e-mail.


Information From Product Reviews

The information you provide in the product review section is not protected by this Privacy Policy and may be collected, shared and used by us, and with third parties, including to contact you. Information you provide in the comment section is public and is at your own risk.

Koeze does not allow reviews which contain confidential or private information, inappropriate language, comments unrelated to our products or services, or clearly false or misleading statements. In addition, we do not permit links or ads. To request a copy of the complete “terms of use” contact Koeze Company at the information below.

Postal and E-mail Addresses -- Do Not Mail and Do Not Email

Koeze makes your postal addresses available to organizations whose products or services may be of interest to you. We will not share your e-mail address. Currently, we participate in what are known as cooperative databases. Companies join cooperative databases so as to acquire the names of people who may be interested in their services. If you prefer that we not share information about you, please call 1-800-555-9688 and let us know.

Following your order, we will also mail catalogs to you. If you would like to be removed from our mailing list, please call 1-800-555-9688 and we will remove you.

Please be sure to inform us if you do not want us to solicit business from those to whom you have sent gifts.  Please remember that those who receive gifts may already be a customer themselves, they may request a catalog or other information, and that we may acquire their name from another source.

Koeze sends e-mail updates to our customers as a way to offer you new products, promotions or other information. If you would like to be removed from this e-mail list simply select the “unsubscribe” link at the bottom of the email or call 1-800-555-9688 and we will take care of it for you.


Other Disclosures

We reserve the right to disclose any information needed to satisfy any law, regulation or proper legal request.


Amendments to this Policy

We reserve the right to amend this policy at any time.



This site is secured by "GlobalSign". We understand that you're concerned about the security and privacy of your online transactions. This is why we use GlobalSign to ensure that your valuable data, such as credit card details, are encrypted when you interact with our site using SSL. GlobalSign is Web Trust-compliant, meaning that their business practices and processes have been rigorously audited according to AICPA (American Institute of Certified Public Accountants) guidelines by an independent approved auditor (Ernst & Young). To receive a High Assurance SSL Certificate from GlobalSign, we had to demonstrate to them that we are an existing business, along with our control over the domain you are visiting.

List of cookies we collect

By using this site, you agree to these activities. If you do not want cookies to be placed on your device, most web browsers permit you to opt-out of cookie-based advertising. Click here for more information -!/

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.